Shipping & Returns
Shipping
At Cymatic Shop, we ensure that your order reaches you quickly and safely.
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Domestic Shipping (USA): Domestic orders typically take 3 to 5 business days for delivery. We work with the best carriers to provide you with fast and reliable service.
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International Shipping: For orders outside the USA, delivery times range from 7 to 15 business days, depending on the destination. Please note that transit times may be longer during peak seasons or due to customs delays.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location. We offer standard shipping options, and if you prefer faster delivery, we also provide express shipping options.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number, so you can follow your package every step of the way.
Returns
At Cymatic Shop, we take pride in offering high-quality products. If for any reason you are not completely satisfied with your purchase, we offer returns within 30 days of receiving your order.
To return an item:
- The product must be in its original condition: unused, with all tags, and in the original packaging.
- Discounted items may not be eligible for returns.
- Once we receive the returned item and approve it, we will process your refund to your original payment method.
International Return Process:
For international orders, the return shipping costs are the responsibility of the customer. Be sure to obtain a tracking number when sending the return package to avoid delivery issues.